Building world class risk reduction software for end user computing is only half of what we do. We also deliver a comprehensive range of services to help you make the most of our products.
OUR SERVICES INCLUDE
CIMCON UNIVERSITY FOR TRAINING
We offer standard training courses for administrators and end-users. Custom training can be designed and delivered as well geared to your specific needs.
RPA/GRC/ENTERPRISE INTEGRATION
Advanced API services and tools help integrate EUC Insight with other enterprise business applications and tools such as GRC, Robotic Process Automation (RPA), Cloud providers or others. We can provide services to integrate with any of your existing applications to provide data on an aggregate basis, optimize your processes and derive maximum value from your investment in CIMCON and other tools.
MANAGED SERVICES
We can provide managed services where we can manage the EUC Insight implementation for you, and essentially serve as your system administrators. This includes managing system configuration, user training, help desk and regular server monitoring.
CUSTOMIZATION
We offer customization services to meet the highly -specialized needs of our individual customers. Customization is performed after a detailed technical analysis by our technical services group.
THE CIMCON CONSULTING GROUP CAN GUIDE YOU THROUGH
Our Consulting Group can help you implement EUC best practices in the form of policies, procedures, project plans and methodologies to ensure successful outcomes and end user acceptance.
Offering a complete portfolio of end-user computing (EUC) services that help clients achieve their business goals. Our EUC Consulting Group can anticipate, define, evaluate and solves the technological, business and compliance issues that arise in a constantly changing environment. With 12 years experience in the implementation of EUC solutions across a wide range of industries, we’re able to help clients implement best practices in the development, management and use of EUCs.
We have developed a TRACE methodology for end user computing that provides our clients with a Traceable, Repeatable, Accountable, Certifiable and Exception-based process that reduces cost through operational efficiencies and leads to sustainable compliance.
CIMCON TRACE methodology consists of the following phases:
01 Discover
We work closely with EUC owners and lines of businesses to establish objectives and project scope.
02 Assess
EUCs that pose highest risk in terms of business operations, financial reporting, and compliance are identified.
03 Remediate
High-risk spreadsheets are analyzed using automated structural verification and logic inspection to locate errors or inconsistencies within the EUC.
04 Control
Identified high-risk EUCs are brought under the controls you wish to establish, e.g., version management, access controls, etc.
05 Monitor
On-going monitoring identifies exceptions and critical events in controlled EUCs, plus new or modified EUCs that pose risk.